Terms of Service

Last updated: March 29, 2026

These Terms of Service ("Terms") govern your access to and use of Harvv ("Service"), operated by Olivas Venture Capital LLC d/b/a Harvv ("Company," "we," "us," or "our"), a Texas limited liability company located in Denton County, Texas.

By creating an account or using the Service, you ("User," "you," or "your") agree to these Terms. If you do not agree, do not use the Service.

1. Service Description

Harvv is a behavioral analytics platform that captures structured behavioral telemetry from websites via a JavaScript pixel. The Service detects user experience issues, generates fix recommendations, and provides dashboards and reports.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization.

3. Account Registration

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at legal@harvv.com of any unauthorized use.

4. Acceptable Use

You agree not to:

5. Data Ownership

Your Data. You retain ownership of all data collected through your sites. We process this data solely to provide the Service. You may export or delete your data at any time.

Aggregated Data. We may use anonymized, aggregated data (which cannot identify you or your users) to improve the Service, develop features, and conduct research.

Cross-Site Pattern Learning. Fix patterns and UX issue categories may be shared across customers in anonymized form to improve detection accuracy. No raw data, session data, or identifiable information is shared.

6. Plans and Billing

Free Plan. The free plan includes limited features and usage caps as described on our pricing page. We may modify free plan limits at any time with 30 days notice.

Paid Plans. Paid subscriptions are billed monthly through Stripe. Prices are in USD. You authorize us to charge your payment method on a recurring basis.

Trials. Trial periods provide full access for the stated duration. At trial expiration, your account reverts to the free plan. No charge is made during a trial.

Refunds. We offer a 30-day money-back guarantee on all paid plans. Contact hello@harvv.com for refund requests.

Cancellation. You may cancel at any time through the billing portal. Access continues through the end of your current billing period.

7. Pixel Installation

By installing the Harvv pixel on a website, you represent that you have the legal right to add tracking scripts to that website. You are responsible for:

8. Privacy and Data Protection

Our collection and use of data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Intellectual Property

The Service, including the pixel script, analysis algorithms, pattern library, and user interface, is owned by Olivas Venture Capital LLC. You receive a limited, non-exclusive, non-transferable license to use the Service according to your plan.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DETECTED ISSUES OR FIX RECOMMENDATIONS WILL BE ACCURATE OR COMPLETE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

12. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

13. Modifications

We may update these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Denton County, Texas.

15. Contact

Olivas Venture Capital LLC d/b/a Harvv
Denton County, Texas
Email: legal@harvv.com