Microsoft Clarity vs Harvv

Clarity shows you what happened. Harvv tells your AI why.

Clarity records video of your visitors and draws heatmaps of where they click, and it is genuinely good at that. You watch the recordings and read the maps yourself to work out what is wrong. Harvv does the working-out and hands the answer to your AI.

10

questions your AI may ask Clarity, per project, per day.

Over the previous 1 to 3 days only, 1,000 rows per answer, with no pagination to fetch the rest. Microsoft support states there is no self-service way to raise these limits and no paid tier that lifts them. sourcesource

Clarity hands you three things to interpret

All of them require a person

  • Another dashboard. One more set of charts to go and check.
  • Heatmaps. A coloured picture that only a human can read.
  • Session recordings. Video that someone has to sit and watch.

Harvv hands you one thing

A sentence you can act on

  • 1,842 people landed on your homepage, stayed 24 seconds, and never scrolled once. Your pricing, your proof and your call to action did not exist for them.
  • Each finding names the element and the page, and comes with the fix written out.
  • Your AI reads it directly over MCP, in ChatGPT, Claude or Copilot.
01

What your AI can actually get

Clarity ships an MCP server so your AI can query it. These are the limits Microsoft publishes on that connection.

WhatMicrosoft ClarityHarvvWhy it matters
Questions your AI may ask, per daysource10, per projectNo daily ceilingTheir AI runs dry by lunch
A paid tier that lifts the capsourceNone existsNot the constraintNo self-service escape hatch
How far back your AI can looksourcePrevious 1 to 3 daysYour full historyYou cannot ask about last month
How much comes back per answersource1,000 rows, no paginationThe complete answerA truncated answer still reads as complete
02

Whose data is it

Clarity is free. Microsoft is the data controller, which is a different relationship from the one you have with a tool you pay for.

WhatMicrosoft ClarityHarvvWhy it matters
Delete one person’s datasourceDelete the whole projectNothing personal to deleteA deletion request you cannot honour
Healthcare and other sensitive sitessourceRestricted by their terms of useZero PII collected, by designRegulated sites cannot safely use it
Who controls the datasourceMicrosoft, as data controllerYou doFree, because the arrangement is not only about you
03

What Clarity is genuinely good at

Clarity is excellent at watching, and on two of these rows it is simply ahead of us. Here is what watching costs.

WhatMicrosoft ClarityHarvvWhy it matters
Video of real sessionssourceYes, and it is goodNo, by designSomeone still has to sit and watch them
How long the evidence lastssource30 days; favourites and a sample, 9 monthsNo video to expireEvidence can expire before the quarterly review
Your busiest dayssourceRecords up to 100,000 sessions per project per dayNo recording cap to hitBig sites lose exactly their biggest days

Left out, because we could not source it

A comparison page is the easiest place to publish something confidently wrong, so anything we could not tie to a first-party Microsoft source is not on this page:

Single sign-on. We could not find a Microsoft statement either way, so we make no claim about whether Clarity supports SSO.

Clarity’s site count. Third-party trackers disagree by roughly 50× and Microsoft publishes no figure, so we quote none.

Raising the API limits. Microsoft support says there is no self-service way and no paid tier, and also points enterprises at clarityms@microsoft.com to ask. We say the first part, which is documented, and not that it is impossible, which is not.

Common questions

Is Harvv a replacement for Microsoft Clarity?

Not exactly. Clarity records video of sessions and draws heatmaps, and it is good at that. Harvv does not record video at all. Harvv detects the problems automatically and writes each one up in plain English, so the output is an answer rather than footage to review. Plenty of teams run both.

What are Microsoft Clarity’s AI and API limits?

Microsoft documents 10 API requests per project per day, data from the previous 1 to 3 days only, and a maximum of 1,000 rows per request with no pagination. Microsoft support states there is no self-service way to raise these and no paid tier, though enterprises can email clarityms@microsoft.com to ask.

Why does Clarity cost nothing?

Clarity is free and Microsoft is the data controller for it. That is a different relationship from a tool you pay for, and it is the reason individual-user deletion is not available: Microsoft’s FAQ says you must delete the entire project to delete one user’s data.

Does Harvv record my visitors?

No. Harvv captures behavioural signals (dead clicks, rage clicks, scroll depth, network failures, layout shifts) with zero personally identifiable information. There is no session video, so there is nothing to redact and nothing to expire.

See what Harvv finds on your site.

Point it at your URL and get the findings, each one naming the element, the page and the fix. No card, and no video to watch.

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